Legal Name: Fundación Universitaria Española Dulce Nombre de Jesús y San Antonio
Trade Name: Fundación Universitaria Española
Registered Address: C/ Alcalá 93, 28009 Madrid
Tax ID (CIF/NIF): G28433670
Phone: 914311122
Email: coordinacion@fuesp.com
General Terms of Use of the Website
www.fuesp.com is a domain owned by Fundación Universitaria Española, registered on August 30, 1950, in the Registry of Foundations under the Ministry of Education, Culture, and Sports with registration number 29, with its registered address at Calle Alcalá 93, E-28009 Madrid.
By accessing this website, users agree to be bound by the following terms and conditions, which Fundación Universitaria Española may revise at any time.
Intellectual Property
All content on this website, including texts, graphics, images, videos, design, and any intellectual property rights that may apply to such content—as well as all trademarks, trade names, or any other distinctive signs—are the property of Fundación Universitaria Española or their respective legal owners. All rights are reserved.
Any total or partial reproduction of the content of this website, in any form or by any means, as well as any act of dissemination, public communication, making available, or distribution, is strictly prohibited without prior written authorization from Fundación Universitaria Española or the respective rights holders.
Reproduction, distribution, and public communication, including the making available of all or part of the content of this website for commercial purposes, on any medium and by any means, is expressly prohibited.
Therefore, the content of the website www.fuesp.com is available solely for non-commercial, research, or educational purposes. Users may use this content only for those purposes and for their personal use, subject to any conditions or additional restrictions that may apply to each file. In such cases, users must always cite:
(1) The author and/or copyright holder, as applicable,
(2) The source of the materials, and
(3) The URL www.fuesp.com
In any case, the contents of the website may not be transferred or transmitted to third parties, nor installed on any server directly or indirectly connected to the Internet or a local network in a way that would allow access to such information by third parties through means other than the www.fuesp.com website itself.
Access to Content
Access to the portal www.fuesp.com and any use made of its content is the sole responsibility of the user. Fundación Universitaria Española shall not be held responsible for any consequence, damage, or harm that may result from the use of this website or its contents, except in cases where such actions arise from the application of mandatory legal provisions to which Fundación Universitaria Española must adhere in the strict exercise of its activity.
Fundación Universitaria Española disclaims all liability for information published on its website when such information has been manipulated or introduced by a third party unrelated to the organization.
From www.fuesp.com, users may be redirected to third-party websites. Since Fundación Universitaria Española has no control over such external websites, it assumes no responsibility for their content. In any case, Fundación Universitaria Española declares that it will proceed with the immediate removal of any content that may contravene national or international laws, morality, or public order, and will report the content to the appropriate authorities.
Use of the Website
Users agree to make appropriate use of the content and services offered on the www.fuesp.com portal in accordance with the terms expressed on the site, and refrain from using them to:
(1) Engage in illegal or unlawful activities or those contrary to good faith and public order;
(2) Cause damage to the systems of Fundación Universitaria Española, its suppliers, or third parties;
(3) Introduce or spread computer viruses or any other physical or logical systems that may cause such damage; and/or
(4) Attempt to access and, if applicable, use the email accounts of other users and modify or manipulate their messages.
Modifications
Fundación Universitaria Española reserves the right to modify, unilaterally and without prior notice, the services, structure, and content of this website, either partially or fully, as well as the terms of use and access to the services provided.
Applicable Law and Jurisdiction
These terms of use are governed by Spanish law. All disputes arising from their interpretation, application, or enforcement shall be submitted to the Courts and Tribunals of Madrid (Spain), with the parties expressly waiving any other jurisdiction that may apply to them.
Shipping, Delivery, Returns, and Cancellation Policies
Shipping and Delivery
Shipping Coverage
Fundación Universitaria Española (FUE) ships to mainland Spain under the conditions and rates applicable to the destination. For other national or international destinations, please contact us by email: coordinacion@fuesp.com
Delivery Times
Mainland Spain: Between 2 and 5 business days, except during periods when the Foundation is closed (Christmas, Easter, and the month of August).
Delivery times may vary during holidays, vacation periods, or due to circumstances beyond the Foundation’s control.
Shipping Costs
Shipping costs are automatically calculated at checkout based on the destination and total weight of the order.
Delivery Method
Orders are shipped via Correos (Spanish postal service).
Returns
Defective or Damaged Products
If the product arrives damaged or defective, the customer must notify us within 14 calendar days of receipt by sending an email to coordinacion@fuesp.com, including a photo of the damage and the order number.
Once the defect is confirmed, the customer may choose:
A replacement product at no additional cost, or
A refund of the amount paid, including any applicable shipping costs.
Order Errors
If the customer receives an incorrect item, they must also notify us within the same 14-day period. The correction will be handled at no additional cost to the customer.
Right of Withdrawal
In accordance with current legislation (General Law for the Defense of Consumers and Users), customers have a period of 14 calendar days from receipt of the product to exercise their right of withdrawal, without the need to justify their decision.
Exceptions to the Right of Withdrawal:
The right of withdrawal does not apply to:
Downloadable digital products (such as e-books) once the download has started.
Procedure to Exercise the Right of Withdrawal:
Customers must notify their decision by means of an unequivocal statement, which may be sent via email to coordinacion@fuesp.com.
Once the request is received, the customer must return the product in perfect condition, unused, and in its original packaging. Return shipping costs shall be borne by the customer, except in cases of error or product defect.
The refund will be processed within a maximum of 14 calendar days from receipt of the returned product or proof of return, using the same payment method used in the original purchase.